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ScS

DDCA worked closely with ScS to develop a comprehensive digital strategy delivered nationwide.

We devised a solution that incorporated online customer service, brand reputation management and effective use of social media channels.

Through thorough redesign of all online material, DDCA guided the national retailers into a new digital age and provided advice and guidance on every aspect of their strategy. By regularly liaising with the in-house team at ScS, DDCA were able to ensure that key messages could be delivered and performance monitored accordingly. Working towards specific KPIs, the progress of the digital strategy was tracked and compared to ensure ROI for the retailer.

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